When you visit our office, you’ll find many items that you’re able to borrow. Our lend program consists of board games, movies, mattresses, yoga mats, VCRs and DVD players. As well, if you ever have any questions about problems in residence, or ideas for residence, be sure to stop in during our office hours. The RAUO office is there to help you through your time in residence.
If I rent out more than two items, do I have to leave two $20 deposits and two pieces of identification?
No, you do not need to leave behind two pieces of identification, though you do need to leave behind two $20 deposits. Once ALL of your rented items have been returned your identification will be returned, and when each item is returned you will receive back the $20 deposit for that particular item. If you would prefer to not have to provide a 20$ bill each time and for every item, you can join our Express Lend Program.
How do I know when the office is open?
On the right window of the RAUO office is an affixed schedule of each representative’s office hours. You can also find our office hours under the about section of our website. If you are unable to come during any of the office hours; email a representative and they will be able to answer questions.
I have a question, who do I email?
Our RAUO team has many representatives, and knowing who to contact can be tricky. We’ve tried to explains things as best as possible on our contact us page.